Wise Music a Store with a Name

Shipping

Packages are generally dispatched within 1 business day.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas

transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot combine orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

Due to manufacturer restrictions, we are limited in what we can ship outside of the United States. Please contact us to find out if the item(s) you are interested in can be shipped internationally.

Returns Policy

If you need to return an item, please contact us at 831-424-7885 or at wisemusicstore@aol.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You may return an item within 7 days from the date you received it. The item must be in the same condition as when you received it. In addition, all accessories that were originally included must be returned, and any literature that was originally included - manuals, warranty card, etc. - must be returned. Customer is responsible for return shipping. Please return item to:

Wise Music

Attn: Return

233 Monterey St.

Salinas, CA 93901